Blog

Alexa, what do you mean you can’t call 911?

Alexa, what do you mean you can’t call 911? Earlier this month the Internet was abuzz with a story about whether or not an Amazon Echo called the police to report a domestic assault. It turned out to be a slight aberration. Amazon stated unequivocally that its Echo device was

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With a flick of the wrist

With a flick of the wrist An instant. That’s how long it takes to connect you with 9-1-1. How could we possibly get any faster than that? How could we possibly improve on an instant connection? What does the future hold for 9-1-1 and how is it going to impact

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How to Make 9-1-1 truly “next generation”

How to Make 9-1-1 truly “next generation” In 2000 the National Emergency Number Association (NENA), the organization whose purpose is to implement and educate universal emergency telephone numbers, identified a significant deficit in how cell phones communicate with Public Service Answering Points (PSAPs). As we began to shift from voice

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If You See Something Video Something

If You See Something, Video Something A picture may be worth a thousand words, but a video is worth so much more. The world that we live in is constantly being recorded by a variety of people and devices. CCTV cameras track movements at airports and public buildings; private businesses

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The Indoor Imperative

The Indoor Imperative Location is the most important component of public safety communication. Without knowing where someone is, you cannot rescue them in times of need. To this day, precious moments are lost when hard-working 9-1-1 dispatchers try to ascertain and confirm someone’s location. Being able to trace a call

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