Inside Sales

What you can expect to work on in this role

  • Learn the Carbyne sales process and understand our core technology in order to effectively sell to prospective customers.
  • Work with your assigned Account Executive, as well as Management to determine a strategic sales approach.
  • Identify decision makers amongst the targeted leads in order to start the sales process.
  • Present and sell Carbyne products and services to current and potential customers through high volumes of phone calls.
  • Follow up on leads and referrals resulting from field activity, the Carbyne Marketing team, Channel Partners, and individual prospecting.
  • Support your Account Executive by staying on top of crucial sales activities including cold calling, strategic emails, booking meetings, and prospecting.
  • Maintain accurate account information and activity detail in Customer Relationship Management system (CRM).

 What we expect from you:

  • 1+ years of business-to-business sales experience/training OR equivalent combination to education and experience.
  • Bachelor’s Degree from a four-year College/University
  • Technology industry experience/Knowledge- preferred.
  • Basic skill level of Microsoft Office.
  • Exceptional verbal and written communication skills.
  • Outstanding phone skills and ability to handle a high volume of calls per day.
  • Ability to work collaboratively and effectively in a team-oriented environment.
  • Ability to influence, negotiate, and gain commitment at all organizational levels.
  • Ability to work in a fast-paced, self-directed, and entrepreneurial environment.
  • Strong decision-making, problem resolution, and creative thinking skills.
  • Personal drive and internal motivation towards high achievement.
  • Sense of humor.

 

 Competencies:

  • Achievement Focus: Demonstrates persistence and overcomes obstacles; recognizes and acts on opportunities; sets and achieves challenging goals; takes calculated risks to accomplish goals.
  • Sales Skills: Achieves sales goals; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information; overcomes objections with persuasion and persistence.
  • Innovation: Displays original thinking and creativity; generates suggestions for improving work; develops innovative approaches and ideas.
  • Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service.
  • Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
  • Written Communications: Edits work for spelling and grammar; presents numerical data effectively; varies writing style to meet needs; writes clearly and informatively.
  • Oral Communication: Demonstrates group presentation skills; listens and gets clarification; responds well to questions; speaks clearly and persuasively.
  • Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.